Privacy Policy

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to https://www.thinkrelion.com, and Relion – IT Services and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Relion – IT Services include https://www.thinkrelion.com and Relion. The Relion website is a IT Services site. By using the Relion website, you consent to the data practices described in this statement.

Collection of your Personal Information In order to better provide you with products and services offered, Relion may collect personally identifiable information, such as your:

Relion may also collect anonymous demographic information, which is not unique to you, such as your:

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Relion collects and uses your personal information to operate and deliver the services you have requested.

Relion may also use your personally identifiable information to inform you of other products or

  • E-mail Address
  • Phone Number
  • There are voluntary forms to fill out that collect phone number, email, if your employees use Windows or Mac computers, if your employees use Microsoft 365 Business Premium, and there is a free entry slot for any additional information you would like to provide us. This is all voluntary so we can follow up with you over the phone for a consultation.
  • Age
  • Gender
  • We occasionally run Google Ads, which automatically collect this type of data for analytics.

Sharing Information with Third Parties

Relion does not sell, rent or lease its customer lists to third parties.

Relion may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Relion, and they are required to maintain the confidentiality of your information.

Relion may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Relion or the site; (b) protect and defend the rights or property of Relion; and/or (c) act under exigent circumstances to protect the personal safety of users of Relion, or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Relion. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Relion website.

Use of Cookies

The Relion website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Relion pages, or register with Relion site or services, a cookie helps Relion to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Relion website, the information you previously provided can be retrieved, so you can easily use the Relion features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Relion services or websites you visit.

Security of your Personal Information

Relion secures your personal information from unauthorized access, use, or disclosure. Relion uses the following methods for this purpose:

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

Children Under Thirteen

Relion does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission

  • SSL Protocol
  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.
  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information to use this website.

E-mail Communications

From time to time, Relion may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Relion, you may opt out of such communications by either replying with the request or clicking the “Unsubscribe” button..

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

Relion reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Relion welcomes your questions or comments regarding this Statement of Privacy. If you believe that Relion has not adhered to this Statement, please contact Relion at:

Relion – IT Services

Email Address: sales@thinkrelion.com

Effective as of November 08, 2021

Mikaela Maya-BaezMikaela Maya-Baez
16:18 19 Nov 24
Zeph aniahZeph aniah
00:23 14 Nov 24
Debbie LamarDebbie Lamar
23:41 30 Oct 24
Jun AlarconJun Alarcon
15:11 29 Oct 24
great prompt accommodation, solved the problem right away
Yvonne TejedaYvonne Tejeda
21:57 21 Oct 24
Keenan was very helpful, knowledgeable and patient! He helped me resolve my issue promptly and efficiently.
David K.David K.
19:14 17 Oct 24
Relion is a great It service if you have a company that needs IT support. I had Kat assisting me today with my work laptop, and she was fast and very professional. I highly recommend Relion if you or your company is looking for great IT support.
Shwetha SunilShwetha Sunil
20:59 16 Sep 24
eren fernandezeren fernandez
18:58 10 Sep 24
Excellent Customer Service.
Jennifer JohnstonJennifer Johnston
18:46 10 Sep 24
Michelle McGinnisMichelle McGinnis
20:04 22 Aug 24
Brian was awesome, as usual. Highly recommended!!
Grace AttwaterGrace Attwater
21:25 20 Aug 24
We’ve been with Relion for quite a few years. They are professional, knowledgeable and prompt. We highly recommend using Relion for all your IT needs.
Wayne Lee (LEWAYHUN)Wayne Lee (LEWAYHUN)
20:24 21 Jun 24
Relion & their team has always been great about responding quickly, even on wkends.Friendly & knowledgeable, we frequently invite them to our Co events as they are so integrated into our Co as experts in their field.
Todd CTodd C
18:56 07 May 24
Hi all, This IT support company knows what they are doing.I was in IT support for many years, and I can tell you these guys know their stuff.They are friendly and never make you feel bad for your level of knowledge.Manny was able to get me set up and going.We had lots of challenges as my PC was not set up right by others. He found the right resources to get me all fixed in 1 Call.I will call back and ask for Manny again.Have a great day all.Rember to update your OS and Anti-Virus programs each week
Katherine TwomeyKatherine Twomey
21:43 01 May 24
Relion is an amazing IT company! They are super quick to answer both phone and email inquiries, they are kind, courteous, and knowledgeable! All of the techs are amazing, but I have dealt with Zach the most, and he is a pleasure to do business with!
Jacklyn WaltersJacklyn Walters
22:29 19 Apr 24
The Relion team is the best! No matter the problem, big or small or as simple as restarting your computer, they will help you solve it. I've worked directly with each member of the team and every one of them is a delight. They are patient, kind, and really know their stuff. After nearly three years working with them, I highly recommend Relion for all of your IT needs.Update: Two months since leaving my initial review, I have worked with Manny countless times on everything from setting up new devices to adding employee access to our company drives. He is always a pleasure to work with and solves any problems quickly and efficiently. Thanks Manny! (And the entire Relion team!)
David WalkerDavid Walker
22:26 08 Feb 24
Relion has been amazing! They have saved us from protential problems, helped us convert our entire network, phone lines, and mobile apps flawlessly. I have worked with them for at least 10 years now and would not have grown our our company with out them. Relion has helped us grow from 15 to 700 plus people.They have reduce our stress and allowed us to understand and grow with the constant changes in IT environment. They are one of our best partners in our business! Their entire team cares and are easy to work with.Dave WalkerWalker Brothers Machinery moving.
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