Rancho Federal Credit Union Logo

Rancho Federal Credit Union is proud to be serving members for over 80 years with exceptional service and rates, with strong ties to union workers.

Rancho Federal Credit Union is required to be NCUA compliant, which means passing rigorous IT security audit involving annual policy review, penetration testing, and disaster recovery testing.

We work closely with Security Compliance Associates (www.scasecurity.com), who specializes in security assessment of financial institutions, healthcare organizations, title and settlement companies, Government/Public Sector organizations and other businesses who handle sensitive information. 

Our role is to gather necessary documentation as well as implementing new cyber security enhancements recommended by SCA, who in turn prepares the final submission to the NCUA auditors.   Our combined efforts have enabled Rancho Federal Credit Union to successfully pass the annual audit several years running as we continue to make improvements.

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“AS A FINANCIAL INSTITUTION, WE HAVE VARIOUS NEEDS THAT REQUIRE A TEAM WITH A STRONG NETWORKING BACKGROUND TO ASSIST OUR IT DEPARTMENT AND PROVIDE GENERAL SUPPORT FOR OUR END USERS. WHEN WE MET WITH RELION FOR THE FIRST TIME IT WAS EVIDENT THAT THEY NOT ONLY COULD MEET OUR EXPECTATIONS BUT COULD ALSO HELP STRENGTHEN OUR CURRENT INFRASTRUCTURE.”

– Liseth S., System Administrator

Since joining Rancho, we have gained valuable new insights into cyber security best practices.  When assessing other clients, we often ask ourselves, “would this be good enough for Rancho?”  While not every client requires the rigors of a financial institution, some basic cyber security best practices cuts across all clients, such as multifactor authentication, regular cleanup of unused accounts, and good documentation.

As the saying goes, a rising tide lifts all boats.  In our case, it means better security for all our clients as we hone our skills protecting our most secure client.

Mikaela Maya-BaezMikaela Maya-Baez
16:18 19 Nov 24
Zeph aniahZeph aniah
00:23 14 Nov 24
Debbie LamarDebbie Lamar
23:41 30 Oct 24
Jun AlarconJun Alarcon
15:11 29 Oct 24
great prompt accommodation, solved the problem right away
Yvonne TejedaYvonne Tejeda
21:57 21 Oct 24
Keenan was very helpful, knowledgeable and patient! He helped me resolve my issue promptly and efficiently.
David K.David K.
19:14 17 Oct 24
Relion is a great It service if you have a company that needs IT support. I had Kat assisting me today with my work laptop, and she was fast and very professional. I highly recommend Relion if you or your company is looking for great IT support.
Shwetha SunilShwetha Sunil
20:59 16 Sep 24
eren fernandezeren fernandez
18:58 10 Sep 24
Excellent Customer Service.
Jennifer JohnstonJennifer Johnston
18:46 10 Sep 24
Michelle McGinnisMichelle McGinnis
20:04 22 Aug 24
Brian was awesome, as usual. Highly recommended!!
Grace AttwaterGrace Attwater
21:25 20 Aug 24
We’ve been with Relion for quite a few years. They are professional, knowledgeable and prompt. We highly recommend using Relion for all your IT needs.
Wayne Lee (LEWAYHUN)Wayne Lee (LEWAYHUN)
20:24 21 Jun 24
Relion & their team has always been great about responding quickly, even on wkends.Friendly & knowledgeable, we frequently invite them to our Co events as they are so integrated into our Co as experts in their field.
Todd CTodd C
18:56 07 May 24
Hi all, This IT support company knows what they are doing.I was in IT support for many years, and I can tell you these guys know their stuff.They are friendly and never make you feel bad for your level of knowledge.Manny was able to get me set up and going.We had lots of challenges as my PC was not set up right by others. He found the right resources to get me all fixed in 1 Call.I will call back and ask for Manny again.Have a great day all.Rember to update your OS and Anti-Virus programs each week
Katherine TwomeyKatherine Twomey
21:43 01 May 24
Relion is an amazing IT company! They are super quick to answer both phone and email inquiries, they are kind, courteous, and knowledgeable! All of the techs are amazing, but I have dealt with Zach the most, and he is a pleasure to do business with!
Jacklyn WaltersJacklyn Walters
22:29 19 Apr 24
The Relion team is the best! No matter the problem, big or small or as simple as restarting your computer, they will help you solve it. I've worked directly with each member of the team and every one of them is a delight. They are patient, kind, and really know their stuff. After nearly three years working with them, I highly recommend Relion for all of your IT needs.Update: Two months since leaving my initial review, I have worked with Manny countless times on everything from setting up new devices to adding employee access to our company drives. He is always a pleasure to work with and solves any problems quickly and efficiently. Thanks Manny! (And the entire Relion team!)
David WalkerDavid Walker
22:26 08 Feb 24
Relion has been amazing! They have saved us from protential problems, helped us convert our entire network, phone lines, and mobile apps flawlessly. I have worked with them for at least 10 years now and would not have grown our our company with out them. Relion has helped us grow from 15 to 700 plus people.They have reduce our stress and allowed us to understand and grow with the constant changes in IT environment. They are one of our best partners in our business! Their entire team cares and are easy to work with.Dave WalkerWalker Brothers Machinery moving.
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