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Downtown Women’s Center has been serving and empowering homeless women in Skid Row since 1978, providing permanent supportive housing, clinical services, and hot meals to over 5,400 women annually.

“RELION HAS BEEN GREAT IN ACCOMMODATING THE SPECIFIC NEEDS AND CHALLENGES WE FACE AS A NON-PROFIT ORGANIZATION. THEY HAVE BEEN WORKING WITH OUR AGENCY FOR OVER 10 YEARS AND HAVE BEEN ABLE TO SMOOTHLY ADAPT THEIR SUPPORT STYLE TO OUR EVOLVING MISSION AND VALUES AND GROWING TECHNOLOGICAL NEEDS.”

– Alana G. Office Manager

During the onset of COVID-19, DWC’s 120 staff members suddenly found themselves working from home, many of whom with no prior experience working with remote technologies. We responded quickly by deploying VPN, Remote Desktop, and new laptops. It was a frantic first month, but we were able to settle into the “new normal” within a short period of time.

Our work continues on. The unfortunate reality after a large-scale disaster is a preponderance of scammers and opportunists trying to take advantage of a desperate situation. As remote work becomes the new norm, our focus is shifting to cyber security. Security threats are growing in their scale and frequency, and we are discovering just how aggressively hackers are exploiting the “access from anywhere” reality of the new workforce.

There are inflection points when our interaction with technology fundamentally changes, and perhaps it’s fitting that a pandemic is teaching us the importance of keeping our computers healthy and secure. As we invest heavily in new Microsoft security technologies, we remain vigilant in protecting our clients and ensuring that the new norm will be a secure and productive one.

Downtown Women's Center
"RELION'S IT SPECIALISTS ARE PERSONABLE, KNOWLEDGEABLE, AND PROFESSIONAL AND CAN QUICKLY ESTABLISH A RAPPORT WITH USERS THAT PUTS THEM AT EASE. THEY ARE EXTREMELY PATIENT WITH OUR STAFF WHEN TROUBLESHOOTING ISSUES AND USE CLEAR AND SIMPLE TERMS THAT ARE EASY FOR ALL USERS TO UNDERSTAND.”

– Alana G. Office Manager

Mikaela Maya-BaezMikaela Maya-Baez
16:18 19 Nov 24
Zeph aniahZeph aniah
00:23 14 Nov 24
Debbie LamarDebbie Lamar
23:41 30 Oct 24
Jun AlarconJun Alarcon
15:11 29 Oct 24
great prompt accommodation, solved the problem right away
Yvonne TejedaYvonne Tejeda
21:57 21 Oct 24
Keenan was very helpful, knowledgeable and patient! He helped me resolve my issue promptly and efficiently.
David K.David K.
19:14 17 Oct 24
Relion is a great It service if you have a company that needs IT support. I had Kat assisting me today with my work laptop, and she was fast and very professional. I highly recommend Relion if you or your company is looking for great IT support.
Shwetha SunilShwetha Sunil
20:59 16 Sep 24
eren fernandezeren fernandez
18:58 10 Sep 24
Excellent Customer Service.
Jennifer JohnstonJennifer Johnston
18:46 10 Sep 24
Michelle McGinnisMichelle McGinnis
20:04 22 Aug 24
Brian was awesome, as usual. Highly recommended!!
Grace AttwaterGrace Attwater
21:25 20 Aug 24
We’ve been with Relion for quite a few years. They are professional, knowledgeable and prompt. We highly recommend using Relion for all your IT needs.
Wayne Lee (LEWAYHUN)Wayne Lee (LEWAYHUN)
20:24 21 Jun 24
Relion & their team has always been great about responding quickly, even on wkends.Friendly & knowledgeable, we frequently invite them to our Co events as they are so integrated into our Co as experts in their field.
Todd CTodd C
18:56 07 May 24
Hi all, This IT support company knows what they are doing.I was in IT support for many years, and I can tell you these guys know their stuff.They are friendly and never make you feel bad for your level of knowledge.Manny was able to get me set up and going.We had lots of challenges as my PC was not set up right by others. He found the right resources to get me all fixed in 1 Call.I will call back and ask for Manny again.Have a great day all.Rember to update your OS and Anti-Virus programs each week
Katherine TwomeyKatherine Twomey
21:43 01 May 24
Relion is an amazing IT company! They are super quick to answer both phone and email inquiries, they are kind, courteous, and knowledgeable! All of the techs are amazing, but I have dealt with Zach the most, and he is a pleasure to do business with!
Jacklyn WaltersJacklyn Walters
22:29 19 Apr 24
The Relion team is the best! No matter the problem, big or small or as simple as restarting your computer, they will help you solve it. I've worked directly with each member of the team and every one of them is a delight. They are patient, kind, and really know their stuff. After nearly three years working with them, I highly recommend Relion for all of your IT needs.Update: Two months since leaving my initial review, I have worked with Manny countless times on everything from setting up new devices to adding employee access to our company drives. He is always a pleasure to work with and solves any problems quickly and efficiently. Thanks Manny! (And the entire Relion team!)
David WalkerDavid Walker
22:26 08 Feb 24
Relion has been amazing! They have saved us from protential problems, helped us convert our entire network, phone lines, and mobile apps flawlessly. I have worked with them for at least 10 years now and would not have grown our our company with out them. Relion has helped us grow from 15 to 700 plus people.They have reduce our stress and allowed us to understand and grow with the constant changes in IT environment. They are one of our best partners in our business! Their entire team cares and are easy to work with.Dave WalkerWalker Brothers Machinery moving.
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